X3CloudDocs is a product owned by Mysoft Limited. Mysoft Limited (“We“, “Us”) is committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) (together with and any other documents referred to therein) sets out the basis on which the personal data collected from you, or that you provide to Us will be processed by Us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.
For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date) or, until GDPR implementation date, the Data Protection Act 1998, (collectively the “Data Protection Laws”) the Data Controller is Mysoft Limited.
We collect and process some or all of the following types of information from you in the course of your use of the website or providing our services:
When using our online “Contact” form the provision of your name and email is required from you to enable Us to respond to your query. We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.
Information We Collect From Other Sources
From time to time we also obtain personal data from other sources as follows:
Lawful basis for processing
If you are engaged by one of our customers or suppliers, we may process your data in order to perform our obligations pursuant to a contract with that customer or supplier. Where we do so we rely on “legitimate interest” and the legitimate interest is “carrying out a contract with a customer or supplier”.
Where you have contacted us via e-mail and telephone or participated in any surveys, we rely on “legitimate interest” and the legitimate interest is “responding and contacting you regarding the enquiries you have made in relation to the services we offer and reviewing your responses to our survey”.
We rely on legitimate interest as the lawful basis on which We collect and use your personal data for the purposes of direct marketing.
Purposes of processing
We use information held about you in the following ways:
In addition to the above uses We may use your information, to notify you about goods or services which may be of interest to you. Where We do this, We will contact you by electronic means (e-mail or SMS). If you do not want Us to use your data in this way please either (i) tick the relevant box situated on the form on which We collect your data (for example, the registration form); (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (iii) inform Us at any time by contacting Us at the contact details set out below.
Automated decision making/profiling
We may analyse your personal data to automatically generate and tailor our marketing campaigns specifically to you and your industry.
We routinely disclose your personal data to third parties as follows:
We may disclose your personal data to any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).
We may also disclose your personal data to third parties:
Other than as set out above, and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality here We have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
Keeping your personal data up to date
If your personal details change you may update them by by contacting Us using the online “Contact” form. If you have any questions about how We use data collected which relates to you, please contact Us by using the online “Contact” form.
We will endeavour to update your personal data within 30 days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.
How long we keep your personal data
If you contact us via our website contact form, e-mail or telephone requesting general information about our services, we will hold personal data you choose to provide or we have collected from you such as your name, company name, email address, for 3 years from our last point of contact.
If you are engaged by one of our clients or suppliers, we will hold your contact details for the period that client or supplier is registered with us and for 6 years after.
Where you have participated in our surveys, We will hold your survey details for 3 years.
Data such as IP addresses, traffic data, location data, weblogs and other communication data will be retained for 3 years.
Where we store your personal data
All information We hold about you is stored on secure servers within the EEA. Our Website is run by a third party.
The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). We will take all steps reasonably necessary to ensure that your data is held securely and in accordance with this Policy. Countries outside the EEA do not have the same data protection laws as the United Kingdom and EEA and we have therefore ensured that any of our suppliers who may transfer your personal data outside the EEA has put in place appropriate measures to protect your data, either by being a member of the US-EU Privacy Shield, or by entering into a European Commission approved contract (as permitted under Article 46(5) of the General Data Protection Regulation).
We will not otherwise transfer your personal data outside the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries. If you would like further information please contact Us (see ‘Contact’ below).
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
We hope that We can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner.
We may collect information about your mobile phone, computer or other device from which you access the Website including where available your IP address, operating system and browser type, for systems administration and to report aggregate information to third parties affiliates. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We may, however, use such information in conjunction with the data We have about you in order to track your usage of our services.
A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The cookies We use include:
All questions, comments and requests regarding this Privacy and Cookies Policy should be addressed to firstname.lastname@example.org or you can write to Us at Mysoft Ltd, Systems House, Blue Prior Business Park, Redfields Lane, Church Crookham, Hampshire GU52 0RJ.